CoE Accounting Specialist | System Support

Your Mission

As a System Support Specialist, you’ll play a vital role in ensuring our accounting platform (EONE) works smoothly for local teams across the globe. You’ll work side-by-side with process referents and client countries, guaranteeing quality, training and system reliability.

Provide first-line support to EONE users via a ticketing system
Analyse issues and escalate complex ones to the Level 2 support team
Ensure data integrity within EONE and alert users about critical updates
Animate and engage the user community with relevant information
Support countries in the monthly closing and daily operations
Deliver regular training to keep local teams updated on EONE functionalities
Identify risks or anomalies and alert the central EONE team
Coordinate action plans with referents to improve accounting quality and satisfaction
Collaborate on transversal projects or side missions during the month
Continuously grow your knowledge of tools and processes

Your Profile

Essentials

At least 2 years of accounting experience (ERP support/implementation is a plus)
Comfortable communicating in English (B1+ minimum)
Curious about data tools, automation and process optimisation
Problem-solver with a critical mindset
Strong communication and teamwork skills

Nice to have

Good planning and organisational skills
Additional languages: Portuguese, Spanish, French

Mindset

You’re authentic, proactive and eager to learn
You thrive in uncertainty and enjoy building from scratch
You’re aligned with our values: authenticity, responsibility, generosity, vitality
And if you love sport — that’s the cherry on top!

What We Offer

Compensation & Financial Wellbeing:

Fixed remuneration + variable bonus based on collective performance
Opportunity to become a Decathlon shareholder and benefit from the company's annual results
Annual salary review based on merit, performance and potential
Permanent full-time contract (Contrato sem termo)
Health and life insurance
Annual sports voucher to cover your fitness and sports activities
Exclusive discounts on the Decathlon brand and a network of over 500 partners (leisure, technology, wellbeing, etc)
Sustainable mobility support

Work-Life Balance & Family Support:

Up to 25 days of paid annual leave + your birthday off
Option to purchase up to 4 additional rest days
Parenthood Kit to support the arrival of new family members
Employee and Family Assistance Program focused on physical, mental, and emotional wellbeing

Growth & Career Development:

Continuous training plan with Decathlon University
Autonomy to make decisions, take on responsibilities, and contribute to the growth of the team and company
Personal and professional development opportunities to build your career path in Portugal or internationally

Culture & Work Environment

Dynamic, close, and collaborative environment marked by team spirit and continuous feedback
Sports activities and internal events to share our passion for sports

Location & Work Model

Location: Lisboa Oriente, Portugal
Hybrid Model: up to 2 remote working days per week, following an initial full-time on-site onboarding period to ensure a smooth integration into the team and our culture