CoE Accounting Specialist | System Support
Your Mission
As a System Support Specialist, you’ll play a vital role in ensuring our accounting platform (EONE) works smoothly for local teams across the globe. You’ll work side-by-side with process referents and client countries, guaranteeing quality, training and system reliability.
- Provide first-line support to EONE users via a ticketing system (ServiceNow)
- Analyse issues and escalate complex ones to the Level 2 support team
- Ensure data integrity within EONE and alert users about critical updates
- Animate and engage the user community with relevant information
- Support countries in the monthly closing and daily operations
- Deliver regular training to keep local teams updated on EONE functionalities
- Identify risks or anomalies and alert the central EONE team
- Coordinate action plans with referents to improve accounting quality and satisfaction
- Collaborate on transversal projects or side missions during the month
- Continuously grow your knowledge of tools and processes
Your Profile
Essentials
- At least 2 years of accounting experience (ERP support/implementation is a plus)
- Comfortable communicating in English (B1+ minimum)
- Curious about data tools, automation and process optimisation
- Problem-solver with a critical mindset
- Strong communication and teamwork skills
- Good planning and organisational skills
- Additional languages: Portuguese, Spanish, French
- You’re authentic, proactive and eager to learn
- You thrive in uncertainty and enjoy building from scratch
- You’re aligned with our values: authenticity, responsibility, generosity, vitality
- And if you love sport — that’s the cherry on top!
What We Offer
- National & international career opportunities
- Integration into a dynamic, informal and global team
- Fixed + variable salary model
- Individualised annual merit review
- Permanent full-time contract
- Hybrid working policy (Lisbon-based)
- Health & life insurance
- Opportunity to become a Decathlon shareholder
- Access to 1000+ discounts and partner benefits
